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Providing the Town your name and number will give us a means of communicating with you regarding the status of the complaint. Your contact information will be kept confidential.
A concern from a resident may come directly to Code Enforcement, or a resident may contact Town Hall, and the concern will be forwarded to Environmental Services. A citizen’s concern is entered into the Town’s database, and a Request for Service is generated and assigned to the Code Enforcement Officer assigned to the area in question.The initial inspection is typically conducted within 48 hours, and if a code violation is confirmed, notification is either given in person or by mail. Different violations are given different time periods to comply. For instance, a high grass or unsightly matter violation must be corrected within 7 days, while a junked vehicle violation must be corrected within 10 days. Violations that are a danger to the health and safety of the community are given less time to comply.
No permit is required for a garage sale; however, a garage sale cannot last more than three days, and each household is only allowed two per year. Garage Sale signs also do not require a permit but can only be placed on private property within 24 hours of the sale and must be removed within 24 hours after the conclusion of the sale. For a complete list of the garage sale sign requirements, please see Sec. 86-4 and Sec. 86-102.
The upkeep of common fences separating two private properties should be the responsibility of both property owners. However, in many cases, one of the property owners cannot or will not share in the financial or physical responsibility for the project. In cases such as this, it would become a civil matter between the respective property owners, and they would have to pursue this matter without Town involvement in the dispute.The Town does require a privacy fence if there is a swimming pool, hot tub, or spa present, in which case the property owner with the swimming pool, hot tub, or spa is responsible for the repair or replacement of the fence. Where these amenities are not present, the Town does not require a fence, but one may possibly be required by the covenants of any existing homeowner’s association. View the Town’s fence permit requirements.
Town staff cannot assist with locating property lines. One can engage a licensed and insured land surveyor for assistance. General dimensions for a property are found on the property’s site plan or survey documents. Such dimensions are also frequently noted on subdivision plats available online at the Denton Central Appraisal District or the Tarrant County Appraisal District.
Property owners in every state have the right to cut off branches that grow into their property. This rule is not written down or created by state statute or local ordinance, but is a common law right that has been created by prior court decisions. However, any property owner that does the trimming is responsible for the cost of the work, as well as responsible for any damages that result.
Vehicles, trailers, and recreational vehicles may be parked on the driveway or other improved surface, provided that they do not obstruct the public Right-of-Way (ROW). The ROW is the sidewalk and the street. (Section 66-174)
Recreational vehicles, travel trailers, watercraft, and trailers are not allowed to be parked or stored in a residential district (public ROW or private property) if they are in excess of 8 ½ feet wide or 14 feet high or 36 feet in length. (Section 66-174)
No type of vehicle or trailer may be parked on the grass. Parking must be on an improved surface, i.e., concrete, asphalt, or pave stone. (Section 66-174, Section 82-80)
The difference between HOA regulations (set forth in deed restrictions and covenants) and Town regulations (set forth in the Town’s Code of Ordinances) can be a matter of the particular content of the regulation, a matter of enforcement of the particular regulation, or both. The general rule is that both sets of regulations are applicable to the property. Where HOA regulations differ from Town regulations on a particular subject matter, the more restrictive regulation will control the situation, generally speaking. Enforcement of HOA regulations is performed by the appropriate HOA committee or board, as specified in the deed restrictions and covenants, and is a civil matter between the property owner and HOA. Enforcement of Town regulations is performed by Town staff (for example, the Code Enforcement Department), and can involve criminal penalties through municipal court proceedings.
Placing a “For Sale” sign on your own private vehicle is allowed as long as you are operating the vehicle on a roadway or have it parked at your own private residential property.Parking vehicles marked “For Sale” in retail shopping centers or other commercial areas is not allowed. The property owner does not have the authority to give you permission to park your vehicle on their property. Vehicles parked in retail shopping centers or other commercial areas will be subject to being towed.
Currently, the Town does not require home-based businesses to register, nor do they require a permit. Certain home occupations are allowed in all zoning districts within the Town; however, there are some types of businesses that would not be allowed to operate in property zoned for residential use.
It is a violation for any person owning, claiming, occupying, or having control of any property within the Town to permit weeds, brush, vegetative growth, or any objectionable or unsightly matter to grow to a height greater than twelve inches (12"). If the property is five acres or more, the owner or person in control is required to mow at least a 100-foot perimeter from the property line. Property that is designated to be maintained in its natural state or is in a conservation easement or floodplain is exempt from the mowing provisions.
It is unlawful for any person to create or allow the creation of any noise which causes the noise level to exceed the noise standard for a period not less than 30 minutes when measured at the property boundary or beyond. The noise cannot exceed the noise standard plus 15 decibels (dB) in any one-minute average or the noise standard plus 20 dB at any time during measurement. The noise standards for the particular land use districts in the Town are as follows:
Prohibited Noise, which is defined as any unreasonably loud or disturbing noise which is offensive to an adult person within the Town and renders the enjoyment of life or property uncomfortable or interferes with public peace and comfort, is also not allowed in the Town. The Environmental Health Services Division may be contacted to address noise concerns, or the Police Department may be contacted after hours to address prohibited noise violations. To report noise violations, please call the Environmental Services Division at 972.874.6340 or the Police Department at 972.539.0525 after normal work hours.
The Town encourages residents to restrict lawn watering, garden watering and irrigation between the hours of 10 a.m. and 6 p.m. during the hot summer months to ensure Flower Mound has adequate water supply and pressure during periods of reduced rainfall. During severe drought conditions, the Town may impose additional restrictions, such as limiting outdoor water use to certain days of the week or strictly prohibiting irrigation between 10 a.m. and 6 p.m. For more information on the Seasonal Water Conservation Program, contact Public Works at 972.539.4631.
A junk vehicle is any vehicle that is or was originally designed to move under its own power and does not have lawfully attached to it an unexpired license plate OR a valid motor vehicle safety certificate; AND is wrecked, dismantled, or partially dismantled; OR is inoperable and has remained inoperable for more than 72 consecutive hours on public property or 30 consecutive days on private property. (Section 34-241) A vehicle owner may store a vehicle on his or her property if it is screened from ordinary public view by appropriate means, including a fence, rapidly growing trees, or shrubbery. A vehicle or part of a vehicle covered by a tarp, car blanket, or similar covering does not meet the requisite screening requirements. (Section 34-245)
If the vehicle is not screened and it is a “junk vehicle” as defined by Town Code, it is a violation.
You have two options. You may call for a “pay pile” quote from Republic Services. They will then come to your home and provide you with an estimate on the cost to remove the brush/bulk. There is a charge of $45 per hour with a one-hour minimum for this service, and payment must be made in advance directly to Republic Services. To request a quote, please call 817.317.2000.Another option is that you may go to the Camelot Landfill located at 580 Huffines Blvd., Lewisville, TX 75056. Residents may access the landfill Monday through Friday from 7 a.m. to 4:30 p.m. and Saturdays from 7 to 11:30 a.m. Residents may dispose of up to 10 cubic yards of waste free once per month. You must have a current water bill and driver’s license with a Town of Flower Mound address to enter. This service is intended for use only by Flower Mound residential customers and does not apply to commercial haulers living in Flower Mound. See more information at www.flower-mound.com/594/Landfill.
Residential lighting that creates a disability glare onto adjacent properties or is brighter than 0.4 foot-candle at the property line is a violation of the Town’s Land Development Regulations. To register a complaint concerning potential lighting violations, please contact the Environmental Services Division at 972.874.6340.
The Town does not spray routinely for nuisance mosquitoes. Spraying occurs only due to the identification of the presence of West Nile virus and is limited to the immediate 1/2 square mile area and is done so to aid in the reduction of mosquito borne infection in humans. Research has shown that spraying for adult mosquitoes is only about 2-3% effective, in that the spray must actually contact mosquitoes in order to kill them because there is no residual effect.
A much more effective means of controlling the mosquito population is to reduce the source and number of breeding areas. By eliminating areas of standing water and treating areas of standing water that cannot be eliminated with an effective, environmentally safe, mosquito larvicide, mosquito larvae can be reduced or eliminated. Only about 1% of mosquitoes are actually infected with the West Nile Virus, and only about 2% of the individuals that are bitten by an infected mosquito actually develop the symptoms of West Nile virus.
Remember: The chance that any one person is going to become ill with West Nile Virus from a single mosquito bite remains low. It is estimated that only 1 percent of the mosquitos out there at any given time are actually carrying the virus and that only 1-2 % of the people that are bitten by an infected mosquito develop full-stage symptoms of the disease. Statistically, the risk of severe illness and death is highest for people over 50 years old, although people of all ages can become ill.
If you have any concerns about West Nile Virus or desire more information on this subject, please see the Mosquitos page , or go to the Texas Department of Health or the US Center for Disease Control .
The Town of Flower Mound does limit the number of children that may be kept in an in-home child care facility to six children under the age of 12 years old, plus three additional after-school children, for a total of nine children. This number also includes any children of the homeowner. In addition, the homeowner may not put out any type of sign or advertising at the property identifying it as a child care facility.
Interlibrary loan request forms are available online and at the Information Desk. The reference librarian will be happy to assist you. Please fill out the form completely and indicate the date no longer needed.
You will be contacted by telephone or email (as indicated by your choice in your library patron account) when the item arrives. The item will be held for you for five days. If the item is not picked up in the time allotted, it will be returned to the lending library and a cancellation notice will be put into your patron record. Three cancellation notices will result in ILL privileges being revoked. If you request material that cannot be obtained through ILL, the pertinent information will be noted in your patron record.
Interlibrary loan requests will be limited to three per borrower at a time. Requests for copies of periodical articles that do not need to be checked out are not limited.
The process takes approximately eight to ten weeks, depending on your rank on the eligibility list and factors in your background. Read more about the hiring process for the Flower Mound Police Department.
Generally three trips are necessary. One trip is for the initial testing, the second for the Preliminary Background Interview & Oral Review Board, and the third for the polygraph, psychological, and medical / drug screen. Contact us at 972.874.3330 for more information.
That depends on why you were disqualified. If you fail the written test, Row Evaluation, or the Oral Review Board, you may reapply at the next testing process. You may reapply after one year if you fail the psychological examination. Any other disqualification will result in a minimum disqualification of one year or possible permanent disqualification.
Non Offensive Tattoos are allowed to be visible. It is the policy of this agency that tattoos or brands that are prejudicial to good order are prohibited. Additionally, while on or off duty in uniform or on duty in civilian attire, employees are prohibited from exhibiting tattoos, body art, or brands that are offensive or demeaning to persons of ordinary sensibilities.
Beards and goatees are permitted, but must adhere to the traditional style and be kept neat, clean, and short.
Our current authorized strength is 104 Sworn Police Officers.
The law enforcement academies utilized by the Flower Mound Police Department typically range from 19 to 23 weeks long.
Yes. A study guide and practice examination is available for purchase from the exam manufacturer; however, this information is only provided to applicants who are invited to the Police Officer Examination.
A police officer must be at least 21 years old to be licensed in Texas. There is no maximum age limit to apply for the Flower Mound Police Department. As long as you are fit enough to pass the Row Evaluation, medical examination, and complete the police academy (if necessary), there are no physical limitations on who can apply.
The Flower Mound Police Department uses four different police academies to train new recruits. Once hired, Police Officer Recruits will be sent to the next academy of our choice.
No. We accept any classes from an accredited college or university as defined by the Texas Commission on Law Enforcement Rule 211.1(a)(3).
The written examination will be given in the morning. Those who pass will immediately participate in the Row Evaluation.
Our patrol officers work 12 hour shifts. We have two day-shifts, two night-shifts, and one noon to midnight shift, as follows:
Yes, a three year service commitment is required.
There are two ways to obtain a copy of an accident report: You can retrieve the report online at http://flowermoundtx.policereports.us/ or you can purchase a report by appearing at the records section of the Flower Mound Police Department at 4150 Kirkpatrick Lane anytime between the hours of 8 a.m. and 5 p.m. Monday through Friday, excluding holidays. There is an administrative fee of $6 for each copy regardless if you obtain the report online or in person. If you have questions in reference to acquiring a copy of an accident report, contact the records section at 972.874.3328.
Yes, all officers wear body cameras.
Yes, all patrol vehicles have multiple in-vehicle cameras.
The individual should call the Police Department at 972.539.0525 and request to speak to a supervisor to commend an officer or report a complaint or send an email to email@example.com. The Flower Mound Police Department take complaints seriously and will review the situation in-depth and take action if policy violations are discovered. It’s best to make this report as soon as possible to allow for adequate review of the situation.
The FMPD uses a nationally-recognized independent consultant to provide external oversight in the preparing of the legally-required annual racial profiling report submitted to the State of Texas. Additionally, the external consultant conducts quarterly audits of departmental records related to departmental data and racial profiling, and includes that in the annual report submitted to the state.
The department also voluntarily participates in the Texas Law Enforcement Best Practices Recognition Program, which requires the department to submit yearly reports and an on-site inspection every four years to insure compliance with 168 required best practices relevant to efficient and effective delivery of service, the reduction of risk, and the protection of individual’s rights. Texas Commission on Law Enforcement provides State oversight regarding training and licensing regulations for both officers and dispatchers.
The Police Department provides an annual report to the SMARTGrowth commission, a local oversight body comprised of Flower Mound citizens. The report provides in-depth information regarding how the department is providing service with equity, effectiveness, and efficiency as required by ordinance. Commission members may ask questions and provide input on any of the presented material.
Sworn members of the department are tested on their bias-based profiling and use of force directives annually.
To ensure compliance, the police department uses a third-party for profiling, citation sampling review, and submiting the legally-required annual report to the State of Texas regarding profiling information. The police deparment also completes annual reports and undergoes an on-site inspection every four years through Texas Best Practices Program to confirm continued compliance with training and laws related to the directives.
In addition, the deparment performs random video audits for each patrol officer every six months to determine no bias-based profiling is occurrin
Yes, all officers are current with all mandated training and licensing requirements.
Senate Bill 1849 requires police officers with the basic police officer course to be trained in de-escalation techniques for limiting the use of force in public interaction every 48 months for those with a basic proficiency certificate. It is also part of the required training to obtain an intermediate or advanced proficiency certificate. This course includes communication skills and diffusion strategies training to avoid or resolve conflict.
During the police academy, cadets receive over 100 hours of instruction on the topics of multiculturalism, ethics, interacting with the public, racial profiling, crisis intervention training, and de-escalation.
Every peace officer who does not have an Intermediate Peace Officer License must take eight hours each of cultural diversity, crisis intervention, special investigative topics, and de-escalation training every four-year training cycle.
The State Legislature meets every two years, and legislators issue new mandates for relational training requirements. During the most recent session, State law-makers mandated all peace officers must complete the Civilian Interaction training. Every sworn officer of the Flower Mound Police Department has completed this mandatory training.
Crisis Intervention Training is required to be completed no later than the second anniversary of the date the officer is licensed or the date an officer applies for an intermediate proficiency certificate, whichever date is earlier. This training covers mental health, cognitive disorders, effective communication skills, etc.
The Flower Mound Police Department’s policies generally align with what is requested in the Campaign Zero "8 Can’t Wait" campaign recommendations, with differences that promote public safety and support best practices in policing.
For more information, please check out the document linked below to see how the FMPD’s policies compare to the “8 Can’t Wait” recommendations:
The Flower Mound Police Department has participated in two events, organized by City Career Fair that targets and delivers candidates from all classes covered under the Title VII Civil Rights Act of 1964. This includes women, people of color, seniors, LGBTQ, and people with disabilities. The Police Department did not attend the 2019 event because of the low event turnout and application rates in 2018. The organization’s 2020 career fair was rescheduled to occur later this year due to COVID-19.
CPS-HR Consulting provides the department with the Police Officer Entry Examination. Their test has been validated to adhere to the Uniform Guidelines on Employee Selection Procedures to comply with legal requirements adopted by the Equal Employment Opportunity Commission, the Civil Service Commission, the Department of Labor, and the Department of Justice.
Yes, you essentially have a team of officers that address problems in you neighborhood. View the beat maps to find out what officers are responsible for your area. If you would like to speak with the on-duty police officer who works your neighborhood, call the non-emergency number at 972.539.0525 to be transferred.
You may schedule a crime prevention program by contacting the Police Department at 972.874.3357. View crime prevention and education programs to learn more.
The only people allowed to ride out with a police officer are:
Yes. The finger printing service is offered to Flower Mound Residents at no charge and to nonresidents for $20. The Flower Mound Police Department does not offer finger printing for immigration documents. Finger printing service is available noon to 4 p.m. Monday, Tuesday, Thursday, and Friday. For any additional questions contact the records section at 972.874.3328.
Yes. The Flower Mound Police Department offers free Vacation Watches as a service to Flower Mound residents. Vacation Watch Request Forms are available in the PD lobby or online. For your convenience the lobby is equipped with a secure drop box for Vacation Watch Request Forms to be submitted when the police records desk is closed. During a Vacation Watch, beat officers will attempt to drive by the location within a 24-hour period and may conduct a routine foot patrol around the residence. If another person will be staying at the dwelling in the absence of the resident(s), or the residence has an active alarm system, the level of police response will be adjusted accordingly. This service will be contingent upon things such as the level of other police activity, staffing levels, and other unforeseen circumstances at the time.
We encourage you to complete the form before the day you travel. If we have any questions or concerns about the information you provided we can attempt to contact you before you leave. The Flower Mound Police Department will attempt to patrol this location at least once in a 24 hour period and a routine foot patrol may be conducted. Level of service is dependent upon your answers to the questions on the Vacation Watch Request Form and our level of other police activity at the time of the patrol. A Vacation Watch shall last no longer than 30 days and shall only be permitted to be repeated on the same dwelling after a 30 day lapse between Vacation Watches. Vacation Watches can only be requested on single family dwellings.
You may also make a credit card payment for renewals at 877-356-7875.
Printed copies of the application are available at the Police Department Records Section at 4150 Kirkpatrick Lane. Once you have completed the printed application they may be mailed with your check to:Town of Flower MoundPO BOX 143186Irving, Tx 75014-3186
You may report such action to the Police Department and we will attempt to locate the vehicle. However, we may only take action if a police officer personally observes an offense.
Traffic signals should not be installed unless one of the warrants specified by the Texas Manual on Uniform Traffic Control Devices (TMUTCD) has been satisfied. The satisfaction of a warrant is not in itself justification for a signal. A traffic engineering study must be conducted to determine if the traffic signal should be installed.
The installation of a traffic signal requires sound engineering judgement and must balance the following, sometimes conflicting, goals: Move traffic in an orderly fashion, minimize delay to vehicles and pedestrians, reduce crash - producing conflicts, maximize capacity for each intersection approach.
The office is on the Southeast corner of the Morriss Road and Cross Timbers intersection.
HoursMonday - Friday7:30 a.m. - 5:00 p.m.
Initiating service requires a completed application, a $60 deposit, and a $15 service fee. The application may be submitted in person or by fax. If you do not receive a call from a Utility Billing representative confirming your form has been received, please contact us at 972.874.6010. The deposit and the fee can either be paid at the time of application or can be billed to the account.
The Town of Flower Mound accepts payment by check, cash, cashier’s check, money order, Visa, Mastercard, and automatic bank draft. We have a night drop box available 24-hours a day located at Town Hall inside glass doors at the south entrance. An inside window is available: Monday - Friday 7:30 a.m. - 5:00 p.m. You may also pay your bill online.
If an emergency leak is discovered and you require assistance turning off the water after hours, please call 972-539-0525 and the appropriate personnel will contact the Service Department to come and turn off your water.
Call the Utility Billing Division number when your repairs are finished for your water to be turned back on. Yes, it is okay if the plumber turns it back on and most often they do.
If the leak causes your bill to go up higher than normal, contact the Utility Billing Division to see if an adjustment is available.
Please see below link for a photo example of an angle stop. Angle Stop Example Picture