FAQs • Flower Mound, TX • CivicEngage

Are outside floats allowed in the park?: Outside floatation devices are not permitted as they will cover the water surface of the pools and prevent lifeguards from being able to see the bottom of the pools. Only Coast Guard approved life vests are allowed. The only exception is during a Dive-in Movie.

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Community Activity Center

1. Are guests allowed to bring coolers and outside food into the outdoor water park?: Coolers and outside food and beverages are permitted. However, glass containers and alcohol are not permitted within the CAC or outdoor water park. All coolers are checked at the front desk. There is a $5 charge for any cooler brought into the CAC.

2. Are outside floats allowed in the park?: Outside floatation devices are not permitted as they will cover the water surface of the pools and prevent lifeguards from being able to see the bottom of the pools. Only Coast Guard approved life vests are allowed. The only exception is during a Dive-in Movie.

3. What slides or attractions have height restrictions?: The indoor slide has a height restriction of at least 42”, and outdoor slides will have a height limit of at least 48” tall to ride.

4. Is there a discount for guests who are not going to swim?: The CAC is a participatory park and therefore, we do not offer a discount for those who choose not to swim or participate.

5. Are lifejackets available at the park?: Lifejackets are available free of charge on a first-come, first-serve basis. Only U.S. Coastguard approved life jackets are allowed in the CAC.

6. Is smoking allowed in the park?: The CAC is a tobacco and electronic cigarette free facility (including the outdoor pool). The northeast corner of the building is a designated smoking area.

7. Does the CAC accept credit cards?: Yes, the CAC accepts American Express, Discover, Visa, and Mastercard.

8. What type of attire is required to swim at the CAC?: The CAC is a family water park, therefore appropriate swim wear is required. Swim wear is defined as an article of clothing, such as a swimsuit, that has been designed to be used in a pool environment. Swim wear must be lined and may not be transparent at any time. Revealing swim wear and thong or t-back swim wear bottoms will not be permitted. Cut-off jeans, denim clothing, hard metal objects, T-Shirts, and shoes cannot be worn. No undergarments may be visible at any time.

9. Does the CAC offer rain checks?: Yes. It will depend on the situation, but if day pass customers have been in the facility for less than two hours and both pools are closed, then the front desk will issue a free day pass.

10. Does the CAC offer swim lessons?: Yes, the CAC offers swim lessons and a unique Junior Lifeguard Program. Please see our Aquatics page for details about both of these programs.

11. What chemicals are used in the CAC pools?: The pools use Hydrochloric acid to balance PH and Sodium Hypochlorite (liquid bleach) as a Chlorine disinfectant. A state of the art UV system is used to eliminate the chlorine smell in the Natatorium.

12. How old does someone need to be to work out on the Fitness Floor?: Members and guests that are 16 years old and older are allowed to workout on the Fitness Floor. 14 and 15 year olds can workout on the Fitness Floor without supervision after completing a one hour orientation class. The class is free. Dates and times for this class can be found at the front desk.