What steps does Code Enforcement take when going out to investigate a complaint, and what is the notification process?

A concern from a resident may come directly to Code Enforcement, or a resident may contact Town Hall, and the concern will be forwarded to Environmental Services. A citizen’s concern is entered into the Town’s database, and a Request for Service is generated and assigned to the Code Enforcement Officer assigned to the area in question.

The initial inspection is typically conducted within 48 hours, and if a code violation is confirmed, notification is either given in person or by mail. Different violations are given different time periods to comply. For instance, a high grass or unsightly matter violation must be corrected within 7 days, while a junked vehicle violation must be corrected within 10 days. Violations that are a danger to the health and safety of the community are given less time to comply.

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1. Why should I give my name and number when calling in a complaint? Is this information kept confidential?
2. What steps does Code Enforcement take when going out to investigate a complaint, and what is the notification process?
3. Do I need a permit to have a garage sale? Where can I place garage sale signs?
4. What do I do if I have a common fence and the neighbors do not want to pay their portion to repair/replace it?
5. How do I locate my property lines?
6. What can I do if branches or shrubs from a neighbor’s yard are overhanging my yard?
7. What are the size restrictions for parking a boat, trailer, or recreational vehicle in a driveway?
8. What is the difference between HOA regulations and Town regulations, and which regulations control?
9. What are the restrictions for placing a “For Sale” sign on a vehicle and parking it?
10. Do I need a permit for a home occupation?
11. What are the codes for High Weeds & Grass?
12. What are the codes regarding noise control, and what can be done after hours?
13. Whom do I call regarding my neighbors over-watering their yard?
14. What are the codes regarding junk vehicles?
15. My neighbor has a vehicle that has been stored on his driveway for several months. Is this a violation?
16. How do I dispose of extra brush/bulk pickup other than on my regularly scheduled pick-up days?
17. My neighbor leaves his/her lights on all night. Is this a violation of the Town’s lighting ordinance?