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Posted on: October 14, 2020

Town Receives Two 'Voice of the People' Awards

girl coloring with chalk on the sidewalk

Thanks to your 2019 Citizen Survey responses, the Town won two Voice of the People awards for “Excellence in Recreation and Wellness” and “Transformation in Education and Enrichment”. The Voice of the People Awards are the only national awards that honor local governments based on feedback from residents.

The awards recognize Flower Mound’s high ratings on The National Community Survey™ (The NCS), a trusted community survey that provides a comprehensive and accurate picture of resident perspectives on local government services, policies, and management. Results draw from the largest resident opinion database of its kind, representing well over 30 million Americans’ opinions. The NCS compared Flower Mound’s results with benchmarks compiled from surveys conducted across the U.S.

The “Excellence in Recreation and Wellness” distinction reflected residents’ ratings of Flower Mound’s health services, recreation centers and programs, Town parks, fitness and recreational opportunities, health care, preventative health services, and health and wellness opportunities which were higher than the national average. This is a direct result of the Town’s commitment to Parks and Recreation by investing in quality parks, trails, the Community Activity Center, and Senior Center. Additionally, it’s clear residents feel positively about the Town’s economic development efforts to attract the Town’s first hospital and accompanying medical district to provide superior healthcare options.

The “Transformation in Education and Enrichment” was in recognition of the Town’s increase in scores over time in areas such as special events. Over the past few years, the Town has worked to increase Cultural Arts programming as well as continued support of the Library, including its upcoming finished expansion. The Cultural Arts Master Plan, the increased special events and programs, in addition to Flower Mound’s outstanding Library has seemed to make a positive difference in residents’ feeling about their community.

The 12th annual Voice of the People Awards were presented by the International City/County Management Association (ICMA) and National Research Center at Polco at ICMA’s digital conference in late September. For complete 2019 Citizen Survey results, please visit

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