Resident Survey Results

Infographic depicting the results of the 2017 Flower Mound Citizen Survey

Flower Mound Residents Praise Quality of Life, 

Overall Town Safety, and Town Services 

In the recent 2017 Resident Survey, residents ranked Flower Mound very favorably in numerous areas including Town services, Town safety, overall quality of life, and as a place to live and raise a family. The Town conducted the 2017 Citizen Survey in March, with the assistance of the National Research Center.

Biggest Improvements

Residents provided the greatest approval increases since the 2014 survey for the police department, crime prevention, recreation programs, Town communication, and animal services. Both the approval ratings for the police department and crime prevention increased by 7 percent improving from 87 percent in 2014, to 94 percent in 2017.

The residents of Flower Mound, for the second consecutive survey, have cited the overall feeling of safety in Flower Mound as the No. 1 focus area for the next two years. The residents not only cited safety as the number one focus, but also positively increased the approval rating of the overall feeling of safety in Flower Mound to 98 percent. Fire and Ambulance/EMS services also increased their approval ratings to 99 and 98 percent, respectively. 

How Flower Mound Compares to Other Communities

When compared with ratings provided by residents of other similar communities, Flower Mound residents gave higher or much higher ratings to overall quality of life, their community as a place to live and raise children; overall feeling of safety; and overall economic health.

Local Economy on the Rise

"The Town is making great strides in strengthening its overall economic health and residents are appreciating the increased shopping and dining opportunities,” said Flower Mound Town Manager Jimmy Stathatos. “It’s so important to keep tax dollars local, investing in the community so we are able to provide new features and enhanced services all residents can enjoy.”

About the Survey Method

Mailed to 1,500 randomly selected Flower Mound Households in March, the survey received a response rate of 32 percent, resulting in the receipt of 478 completed surveys. All data was mathematically weighted by gender, age, and housing tenure, and scientifically analyzed to produce statistically-significant results representing the entire community. Additionally, the Town posted the survey online, for increased accessibility and responses. The Town received 874 completed Supplemental Online Survey’s, up from only 277 surveys online surveys completed in 2014. 

During the next few years, residents identified priority areas for the Town to focus on including: the overall feeling of safety, town economic health, ease of travel, and quality of natural environment. All feedback may be used to monitor trends in residents’ opinions, measure government performance, benchmark service ratings, and make budgetary decisions.

2014 Survey Results

Community Livability Report
Flower Mound Trends Over Time
Supplemental Web Results

Past Survey Results

View the 2011 survey.
View the 2009 survey.