Electronic Monthly Utility Statements

The Town of Flower Mound now offers utility customers the convenient option of receiving electronic monthly utility statements. Interested residents simply need to fill out the online form. Account holders are also requested to add the department as a contact in their email account address book to avoid the notification being automatically filed in their “spam” folder.

Benefits of E-Billing

Customers who enroll in paperless statements can enjoy these benefits:
  • Convenience
  • Filing less paperwork
  • Helping the environment
  • Receiving your statement sooner
  • Reducing mailbox clutter

Customer Responsibilities

Customers who elect to receive electronic utility bills must be aware that the Town of Flower Mound will no longer issue paper bills for their account and they will remain fully responsible for the balance of that account. They must also confirm that they have complete access to all email addresses associated with their account and will be fully responsible for any email communications received from the Town of Flower Mound.

All E-Billing requests will be confirmed by a utility billing account representative. If you have not received confirmation within five business days, please contact our office.