Tired of trying to remember to drop off your water payment or spending your time, gasoline, and postage to pay your water bill? The Town of Flower Mound offers automatic bank draft for water payments at no additional charge, and residents will never receive a penalty for late payment.
Customers choosing to participate in the automatic draft service will continue to receive a monthly statement almost identical to the current bill. "PD/DRAFT" will appear on each portion of the bill along with the message "DO NOT PAY**ACCOUNT WILL BE DRAFTED ON (due date)" indicating the date the transaction will take place.
The draft transfer is sent to the bank one working day prior to the due date and will be drafted from the customer's bank account on the date the water bill is due, or the next working day if the bank is not open for business on that day. If the amount being drafted should be questioned, the customer should contact the Utility Billing Division to check the account reading for an error prior to the draft being processed.
Sign Up for Automatic Payments
Customers wishing to begin this service should drop off or mail a voided personal/business check or account verification form from your bank to the Utility Billing Division and complete this authorization form. The Utility Billing Division office is open Monday through Friday from 7:30 a.m. to 5 p.m. and is located at Town Hall, 2121 Cross Timbers Road, Flower Mound, TX 75028.
Interested in e-billing? You can learn more about receiving electronic monthly utility statements here.