Town of Flower Mound, Texas

2121 Cross Timbers Road
Flower Mound, Texas 75028
972.874.6000

For service requests or questions, email
townhall@flower-mound.com
or call 972.539.SERV. After hours, please call 972.539.0525.

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Utilities

Trash/Recycling

The Town of Flower Mound provides trash and recycling services for its residents through a contract with Allied Waste Services.

Connecting Service - Water, Sewer, and Trash

Initiating service or changing the name on an existing account requires a completed application, a $60.00 deposit, and a $15.00 service fee. The application may be submitted in person or by fax. The deposit and the fee can either be paid at the time of application or can be billed to the account.

Residential Trash Service

Basic residential trash service includes the following:

Trash and recycling collection once a week
Bundled brush and bulky collection twice a month
Landfill Access once a month
Additional bundled brush and bulky collection service by request for an additional fee
For any questions or concerns regarding your collection please call 972-539-SERV and the Town Customer Relations Service Division will be happy to assist you.

Download the Trash and Recycling Guide

Payments

The Town of Flower Mound accepts payment by check, cash, cashier’s check, money order, Discover Card, and automatic bank draft. We have a night drop box available 24-hours a day located on the east side of Town Hall. A drive thru window is available M-F 8 a.m. – 5 p.m. and an inside window is available M-F 7:30 a.m. - 5:30 p.m. In the event of inclement weather, the Utility Billing Division and Payment Counter may open later or close early. Please call 972.874.6010 to verify working hours.

Frequently Asked Questions

How does trash collection work?

Roll your cart to the curb/alley by 7 a.m. on your collection day. The cart is emptied mechanically from inside Allied Waste's vehicle cab. The driver uses a joystick to operate the automated arm that picks up the cart and empties the garbage into the truck. The cart is set back in place, and the Allied Waste truck moves onto the next stop. For any questions or concerns regarding your collection please call 972-539-SERV and the Town Customer Relations Service Division will be happy to assist you.

When should I set out my trash?

Check the map below to determine your pickup day. A larger version of the map can be downloaded by clicking on the map below. Be sure your cart is at the curb by 7 a.m. to ensure collection. Please pull your cart back to the house after it has been emptied. For any questions or concerns regarding your collection please call 972-539-SERV and the Town Customer Relations Service Division will be happy to assist you.

What's the limit on brush and bulky items?

Twice a month you can set out up to 2 cubic yards in volume, or approximately 3' x 3' x 6'. No household waste will be accepted.

What if I don't want to wait for the twice a month bundled brush and bulky pickup?

You may call 800.333.7301 to schedule an extra pick-up which will be collected within seven days.
There is a minimum charge for this service and payment must be made in advance.

What if a holiday falls on my collection day?

Allied Waste will observe New Year’s Day, Labor Day, Independence Day, Memorial Day, Thanksgiving Day, and Christmas Day. If your pickup falls on one of these days, your trash will be pushed forward to the next day. The
rest of the week following these holidays will also be pushed forward one day, ending with Friday’s pickup on Saturday. Call 972.539.SERV (7378) for details on delays and holidays.

Can I go directly to the landill?

Access to the Camelot Landfill is permitted free of charge, once per month (billing cycle) Monday-Friday 7 a.m. to 4:30 p.m., and Saturday 7 a.m. to 1 p.m. Residents may dispose of 4 cubic yards of debris (about a pickup truck full) per visit.

What do I need to gain access to the Camelot Landfill?

Residents must show a current original garbage bill and driver’s license as proof of residency. Allied Waste Camelot Landfill is prohibited from accepting any appliance containing Freon refrigerants such as refrigerators, freezers, or air conditioners.

This service is intended for personal use only by Flower Mound residential customers, and does not apply to commercial
haulers living in Flower Mound. There is a charge for non-compactable items such as bricks, concrete, and compostion shingles.

Commercial Trash Service

Contact Allied Waste Services for Business Trash Collection and Recycling Programs at 1-800-333-7301.

Recycling Service

The contract with Allied Waste with the Town of Flower Mound offers a curbside recycling program for the convenience of our residents. All items are separated at the Allied Waste recycling facility elminating the need to sort the recyclable materials or have multiple recycle bins. Recyclables are picked up on your regular collection day.

Recycling Tips

Please be sure your blue recycling bin is at the curb by 7:00 a.m.
All recyclables can be placed together in the recycling bin.
Place your recycling bin two feet away from your cart so it can be easily seen from the street.
Kitchen waste, yard waste, car tires, and batteries (all types) are NOT ACCEPTABLE for recycling.
For holiday collection, please check the Town’s cable channel or the website www.flower-mound.com
For any questions or concerns regarding your collection please call 972-539-SERV and the Town Customer Relations Service Division will be happy to assist you.

Do Recycle	How To Recycle	Don't Recycle
Newspapers, magazines, box board, phone books, junk mail, chipboard (cereal/cracker boxes), corrugated cardboard, junk mail, high grade white paper, ONP-old newspaper	Put in recycle bin. If it looks like rain, use the bin lid. Wet newspaper CANNOT be recycled. Flatten cardboard boxes and set under bin.	Hard cover books, thermal fax paper, blue-line paper, styrofoam, wooden pallets, bubble wrap, waxed cartons, hanging file folders, carbon paper.
All Plastic Bottles - Includes milk bottles, and heavy colored plasticsdetergent bottles, juice containers, etc.	Rinse and remove the lids, place in your blue bin.	Plastic bottle lids, Plastic wrap, Bags, Toys, Plastic Motor Oil bottles, insecticide containers.
ALUMINUM AND METAL CANS Food and beverage cans.	Rinse and place in recycle bin.	Paint or automotive product cans, scrap metal, or disposable aluminum plates.
GLASS BOTTLES Any color glass food and beverage bottles.	Rinse and remove the lids. Place in recycle bin.	Light bulbs, plate glass, auto glass, mirrors, ceramics or any glass that is not a food or beverage bottle.

You can make a difference!

For additional information on Trash and Bulk collection in your neighborhood you may access the Customer Service page on this website or call the Customer Relations Services Division at 972-539-SERV (7378) where our friendly staff will gladly address any questions or concerns you may have.

Hazardous Waste, E-Waste and Paper Shredding

Household hazardous waste, E-waste, and paper shredding events are held twice a year in the Spring and Fall for Flower Mound Residents by Keep Flower Mound Beautiful (KFMB). For more information and event dates visit www.kfmb.org or call 972.874.6333.

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