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2121 Cross Timbers Road
Flower Mound, Texas 75028
972.874.6000

For service requests or questions, email
townhall@flower-mound.com

or call 972.539.SERV. After hours, please call 972.539.0525.

Town Secretary's Office

Records Management

The primary purpose of this division is to categorize and schedule records produced by Town departments. The records management officer administers the records management and archives program, inspects Town records, ascertains the Towns compliance with recordkeeping requirements established by Texas state law.

The division maintains the Towns records center, retrieves and refiles records upon department request and conducts destruction of records when retention time periods have expired.

Open Records Request

Texas Public Information Act (formerly Open Records Act)

The Texas Public Information Act (Texas Open Records Act), Chapter 552, Texas Government Code (available in its entirety at www.oag.state.tx.us ) establishes requirements for governmental bodies to respond to written request for access and/or reproductions of public information. The Town, without a formal written request, can answer many requests. You may be asked to make your request in writing if you ask for access and/or reproduction of records that:

How to submit a request:

 

Public Information Request Form

By pressing the "SUBMIT" button at the bottom of this form, you are
stating that you understand and abide by the following:

In compliance with the Public Information Act ("Act"), contained in Chapter 552 of the Texas Government code, please provide the records described below for viewing and/or copying. I understand pursuant to the "Act", the Town of Flower Mound ("Town") has ten (10) business days to request an opinion from the Attorney General regarding this request.

If the records are not readily available, I understand the Town will notify me in writing of the date and time when the records will be available, and that according to the Act, this must be done within a reasonable amount of time. I further understand that charges for copies and/or administrative costs will be assessed according to the "Town" fee schedule.

To avoid delays in responding, be specific with your request and include names, addresses, inclusive dates, times, places.

Please complete the form below. Incomplete requests cannot be filled properly.

Communication errors may occur using Internet services. The Town of Flower Mound will acknowledge receipt of your request
via e-mail within 24 business hours. If you have not received acknowledgement, please call 972.874.6071.