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Utility Billing
Department of Utilities Mission Statement
The mission statement of the Flower Mound Utility Billing Division is to:
  • Answer inquiries from customers
  • Ensure accuracy and efficiency in the collection and assessment of user charges
  • Maintain professional and responsive service
  • Provide accurate and timely billings through progressive and innovative systems

The department strives to uphold their mission statement while ensuring newcomers, visitors, and residents have  a positive experience with Town Hall whether it be by phone or in person. 

*Beginning January 1st, 2014 the new customer service hours of operation will be from 7:30 a.m. to 5:00 p.m.


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Utility Billing

2121 Cross Timbers Rd.
Flower Mound, TX 75028

Ph: 972.874.6010
Fx: 972.874.6491

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