Town of Flower Mound, Texas

Customer Relations

Mission Statement

The purpose of the Customer Relations Services Division is to serve our citizens by being sensitive to their needs and resolving their concerns in a timely and courteous manner. Resolution is achieved through coordination with other divisions.

Just Ask Us!

We are the community’s liaison to the Town's departments and divisions. We can help...

with questions about the Town and Town-related services
when you aren’t sure who to call for assistance
with trash and recycling service questions or complaints
with utility company information
with street light outages
and more

Street Light Repair

Street Lights are repaired by the company that provides power to your area. You may contact your power company to request repair at the numbers below. The Town of Flower Mound Customer Relations would also be glad to take your request at 972.539.SERV (7378). Customer Relations sends all requests to the power companies once a week on Wednesday. Click here to make an online request.

CoServ – To report a street light outage 1-800-566-2314
Oncor Electric Delivery - To report a street light outage 1-888-313-6862

Contacts

972.539.SERV (7378)

Customer Relations

2121 Cross Timbers Road
Flower Mound, TX

customerrelations@flower-mound.com