Town of Flower Mound, Texas

2121 Cross Timbers Road
Flower Mound, Texas 75028
972.874.6000

For service requests or questions, email
townhall@flower-mound.com
or call 972.539.SERV. After hours, please call 972.539.0525.

Community Affairs

Communicate With Us

Taking a progressive approach to communicating with residents, members of the business community, and other stakeholders, the Town of Flower Mound has launched an extensive communication program that allows interested parties to access and receive information regarding town programs, services, facilities, and initiatives through a variety of written, video, and digital tools.

Digital Communication

Town of Flower Mound Web sites

The Town of Flower Mound’s primary Web site provides information on a variety of topics including up-to-date news announcements, an event calendar, meeting agendas and minutes, and a variety of other Town projects, services, programs, facilities, and departments. The Web site also contains several interactive e-govermnet tools including online forms, bill payment, social media sign up and live and archived streaming of FMTV programming. The Town also maintains separate Web sites for the Flower Mound Public Library, Economic Development, Wild About Flower Mound Festival, Police Recruiting, and other departments and special events and programs.

E-Town: Electronic Newsletters

Delivered straight to email inboxes, the E-Town Bulletins feature information on specific topics including public hearings, the Library, parks and recreation projects, economic development, the Community Activity Center, code enforcement, and current Town news. Recipients choose to receive only the news of interest to them. Visit the E-Town and Resident News Bulletin homepage to subscribe to and receive the bulletins of your choice.

Social Media Communication w the Town's Digital Media and Social Networking Sites Terms of Use Policy.

Facebook Pages

Flower Mound’s main Facebook group can be viewed and joined at www.facebook.com/FlowerMound. The group will continually be updated with news and information about Town services, programs, projects, and events. In addition, the Town also maintains dedicated Flower Mound Library and Flower Mound Parks and Recreation Facebook groups.

Twitter Feed

Interested parties can subscribe to Flower Mound’s Twitter feed at twitter.com/flower_mound. The feed will provide timely news briefs regarding a variety of Town topics.

Nixle Notifications

The Town’s Nixle notification service can be subscribed to at www.nixle.com. Those who subscribe will receive timely and brief email or text message notifications and alerts regarding a variety of Town topics via the account of their choice.

YouTube Channel

Located at www.youtube.com/user/TownOfFlowerMound, Flower Mound’s YouTube channel features video content from FMTV including The Update News Show, the Town’s Annual Report, Employee Profiles, and other specialty videos.

Flickr Photo Album

Flower Mound’s Flickr photo album can be viewed at www.flickr.com/people/flowermound and will contain a variety of scenic Town photos and shots from special events and projects.

Broadcast Communication

FMTV – Flower Mound Television

FMTV is the government access cable channel operated by the Town of Flower Mound. FMTV is broadcast on Grande cable channel 12, Time Warner cable channel 16, and Verizon FIOS channel 42. Programming includes live broadcasts and replays of Town Council and Planning and Zoning Board meetings, public service announcements, an informational community bulletin board, special event coverage, and educational shows from state and federal agencies.

Print Communication

Utility Billing Newsletter

Two newsletters distributed monthly via the Town’s utility billing system. The “My Flower Mound” newsletter provides information on a variety of topics including general Town news, public safety, economic development, etc. The accompanying dedicated newsletter provides information on a specific Town department or division including the FMPD, FMFD, Library, CAC, etc.

Utility Bill Messages

Brief topic specific messages typed directly onto the utility bills and received by every Town of Flower Mound utility customer.

Special Publications

Community Affairs produces or assists with the creation of numerous special publications including the annual report, the Welcome to Flower Mound Guide, the Seniors In Motion newsletter, and the activity and programs guides as well as flyers, posters, brochures, and other printed material on an as-needed basis.

Mayor’s Message

Written by the Mayor on a monthly basis to discuss a variety of community issues, the Mayor’s Messages are printed in local newspapers and posted to the Town’s primary Web site.

DashBoard Reports

Produced and posted to the Town’s primary Web site on a quarterly basis, the four Dashboard reports provide user-friendly updates on Dedicated Sales Tax projects, Financial Measurements, Performance Measures, and the It’s Your Call customer service program.

Legal Postings

Display ads purchased in specific publications as required by law to provide information to the community regarding official Town of Flower Mound business including public hearings, budget adoptions, and project bids.

Median Signs

Electronic and static signs placed in the median to promote events of town-wide interest.

Emergency Communication

CodeRED Notification System

The Town of Flower Mound has instituted the CodeRED Emergency Notification System – a high-speed telephone communication service for emergency notifications. This system allows the Town to telephone targeted areas of Flower Mound in the case of an emergency situation that requires immediate action. For more information and to sign up, visit the CodeRED homepage.

Resident News Alert/E-Town

Timely and informative, the Resident News Alerts are utilized to quickly send Town information regarding urgent, time-sensitive, or emergency events. Visit the E-Town and Resident News Bulletin homepage to subscribe to and receive the bulletins of your choice.