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Utility Billing

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1. Where is the water department located?
2. What is the process for discontinuing my service?
3. How do I get the water service in my name?
4. When do I get my deposit back?
5. Can the deposit be waived if I send a Letter of Credit?
6. How can I get garbage service?
7. Where can I get rid of my moving boxes?
8. How can I pay my water bill?
9. What does the Net/Gross amount on my bill mean?
10. Can I check my account online?
11. Does Flower Mound offer E-Billing for utility statements?
12. Do you offer water bill averaging?
13. Is the meter read every month?
14. Where is my water meter located?
15. Why is my water bill so high?
16. What do I do if I have a leak?
17. How can I check for a slow leak?
18. Why is my sewer rate so high?
19. What are the dates for Water Conservation?
20. How often is my meter read and how is it read?
21. How does ensuring the meter reader clear access to the water meter help keep costs down?
22. How do I turn off my water at the meter?
23. How do I test for a water leak on my side of the meter?


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