Membership and Admission
All annual memberships must be paid in full at the time of registration.
Automatic Draft is available for monthly members.
Monthly memberships are good for one month from the date of purchase. There is no penalty for those that choose not to renew their monthly membership after the 30 days. Membership cards will be made when the initial membership is purchased. There is a $5 fee for all replacement cards.
Participants must fill out the CAC Cancellation, Freeze, and Refund Request Form in order to receive a refund. Transactions originally paid with cash or check will be refunded by check. Customer will receive a refund by check in the mail within 3-4 weeks of the requested date. Transactions originally paid by Visa or MasterCard in person or online will be refunded back to the original card only. For in person transactions, customer must present credit card in person at the time of the refund. For online transactions, the $3 User Fee is non-refundable. Credits on account will automatically be refunded by check if left on account longer than 120 days.
Membership Annual Pass
For individuals choosing to purchase an annual membership by paying for one year in full, an Annual Pass is non-refundable after a 30-day opt out period. All Annual Pass membership holders have 30 days from the date of purchase of the Annual Pass membership to request a refund. An amount equal to one month’s membership, at the current monthly membership rate, will be deducted from the annual pass refund amount at time of refund.
Transferring a Membership: Individual or family Annual Pass holders may transfer pass to another individual or family. If the individual or family receiving the Annual Pass is a non-resident of the Town of Flower Mound, they will be required to pay the difference between the resident Annual Pass fee and the non-resident Annual Pass fee. If a non-resident Annual Pass holder is transferring their Annual Pass to a resident of the Town of Flower Mound, there is no refund for the price difference.
Membership Monthly Pass
For those individuals choosing to purchase a Monthly Pass, a monthly pass is non-refundable after the date of purchase. Electronic Funds Transfer: For individuals choosing to pay membership fees via electronic funds transfer, a 30-day written notice is required to discontinue membership. There will not be any refunds for payments made prior to the time of cancellation.
Membership Medical Freeze
Memberships can be frozen due to member’s inability to use the facility due to medical reasons. Members must provide a medical release from a doctor. There is a $10 fee per month for each month the freeze is in effect which will be paid up front.
Resident = a person who lives in the territorial jurisdiction of Flower Mound.
Family = persons who live in the same household & who are related by either blood or marriage such that they may be claimed as a spouse or dependent based upon IRS regulations.
Business = available to individuals who currently work for a business in Flower Mound. Individuals must present a paystub (no more than 1 month old) verifying they are currently employed for a business in Flower Mound. Employment verification will be required on a yearly basis.
Senior = a person who is 60 years old or older.