Utility Billing

Department of Utilities Mission Statement


The mission statement of the Flower Mound Utility Billing Division is to:
  • Answer inquiries from customers
  • Ensure accuracy and efficiency in the collection and assessment of user charges
  • Maintain professional and responsive service
  • Provide accurate and timely billings through progressive and innovative systems
The department strives to uphold their mission statement while ensuring newcomers, visitors, and residents have a positive experience with Town Hall whether it be by phone or in person.